fabric x Sennheiser

Event Waitlist, Ticket Access & Prize Draw Terms and Conditions

Marlow, UK – 17 June 2026

Promoter

These Terms and Conditions are operated by Sonova Consumer Hearing UK Ltd ("the Promoter", "we", "us", "our").

Eligibility

The waitlist and prize draw are open to residents of the United Kingdom aged 18 years or over.

By registering, you confirm that you meet these eligibility requirements.

Event Waitlist

By joining the waitlist, you are requesting to be notified when tickets for the relevant event become available.

Joining the waitlist does not guarantee:

1. Ticket availability
2. Ticket reservation
3. Ticket pricing
4. Entry to the event

Tickets are sold on a first-come, first-served basis once released.

Ticket Fulfilment

Ticket sales are conducted solely by Fabric as the ticket seller and merchant of record.

When tickets are released, you will be directed to Fabric’s ticket purchase system. Any ticket purchase forms a contract between you and Fabric, not with the Promoter.

The Promoter does not process payments, issue tickets, or manage entry.

All ticketing matters, including payment, delivery, refunds, and entry conditions, are the responsibility of Fabric and are subject to their Terms and Conditions.

We may send notifications informing you when tickets become available, but we are not involved in the transaction itself.

Event Changes

We reserve the right to change event details including lineup, date, venue areas, or running times where reasonably necessary.

If an event is cancelled, ticket purchasers will be subject to the ticket seller's refund policy.

Prize Draw

Entrants may optionally enter the prize draw when joining the waitlist.

No purchase is necessary.

Only one entry per person is permitted.

Entries open on 15 July 2026 and close at 23:59 (GMT) on 22 July 2026.

Prize

One winner will receive one pair of Momentum 5 headphones.

The prize is non-transferable and no cash alternative will be offered.

We reserve the right to substitute a prize of equal or greater value if necessary.

Winner Selection and Contact

The winner will be selected at random within 7 days of the closing date.

The winner will be contacted via email.

If the winner does not respond within 30 days, a replacement winner may be selected.

Marketing Communications

Joining the event waitlist does not subscribe you to marketing.

You will only receive marketing emails if you actively opt in.

You can unsubscribe at any time via the unsubscribe link in emails.

Advertising Audiences

If you choose to opt in, we may use your email address to show relevant advertisements to you on social media platforms.

This is optional and not required for event participation or prize draw entry.

Data Protection

Personal data will be processed in accordance with our Privacy Notice:

https://uk.sennheiser-hearing.com/pages/privacy-notice-competition

Liability

To the fullest extent permitted by law, we are not responsible for:

1. Inability to purchase tickets
2. Technical failures
3. Emails filtered as spam
4. Circumstances outside our reasonable control

Nothing in these Terms limits liability for death or personal injury caused by negligence or any liability that cannot legally be excluded.

General

We may amend these Terms where reasonably necessary.

These Terms are governed by the laws of England and Wales and are subject to the jurisdiction of the English courts.

Ticketing Disputes

Any dispute relating to ticket purchase, payment processing, ticket delivery, entry refusal, refunds or venue policies must be directed to Fabric as the ticket seller under their applicable Terms and Conditions.

The Promoter is not a party to the ticket purchase contract and is not responsible for resolving ticketing disputes.

Privacy Notice for the Competition Entry

The processing of your personal data complies, according to your country, with local data protection requirements, including the Swiss Federal Data Protection Act (FDPA), the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (GDPR), and the UK General Data Protection Regulation (UK GDPR).

1. Personal Data We Process and Why

Sonova and Fabric process your personal data acting as Joint Controllers for the following processing activities:

Event waitlist and ticket notification
Email address, First name, Last name, Age confirmation (18+).

This activity relies on the performance of a contract or steps taken at your request before entering into a contract.

Managing your participation in the event and providing event-related communications
Email address, Event registration details, Booking reference, Participation status.

This activity relies on the performance of a contract or steps taken at your request before entering into a contract.

Fabric acts as an independent data controller for:

Payment processing to complete the purchase of tickets. For more information on how Fabric processes your personal data, please consult its privacy policy.

Sonova acts as an independent data controller for:

Participation in the prize draw (optional)
Only data strictly necessary to administer the prize draw will be processed. Further details will be provided in the specific privacy notice and terms and conditions available when you sign up for the prize draw.

This activity relies on your consent, which you can revoke at any time.

Marketing communications about products and services offered by Sonova (optional)
Email address, First name (if provided), Last name (if provided), Marketing consent status, Engagement data (such as email opens and clicks).

This activity relies on your consent, which you can revoke at any time.

Personalised social media marketing through social media platforms (such as Meta/Facebook) (optional)

This activity relies on your consent, which you can revoke at any time.

2. Sharing of Your Personal Data

Your personal data will be processed according to the instructions we provide to our employees who have received the necessary training in data protection and are subject to an obligation of confidentiality.

Your personal data may also be disclosed to:

1. Other companies in our group, such as our subsidiaries, all of which are required to protect personal data in accordance with applicable privacy and data protection laws.
2. Our business partners, contractors and third-party service providers (e.g. Lingaro (Poland), used to store signup data and send waitlist notifications and marketing communications; HubSpot Germany, used to host the landing page and securely store data). These third parties only process personal data that are strictly necessary for the services they provide to us, according to our instructions and in compliance with our privacy and security requirements.
3. Other organisations and public bodies, supervisory and control authorities, including law enforcement agencies, where required by law.

If your personal data is transferred to countries that do not provide the same level of protection as your country, we will ensure appropriate safeguards are in place in accordance with applicable data protection laws. These may include implementing adequate procedures, adopting technical and organisational safeguards, using Standard Contractual Clauses approved by the relevant authorities and, where required, conducting transfer risk or impact assessments.

3. Personal Data Retention

Sonova and Fabric will retain your personal data only for the period necessary to fulfil the purposes described in Section 1. Where applicable law requires a longer retention period, we will retain your personal data for the period required by law.

For example:

1. Personal data collected to manage your participation in the event will be retained for up to 12 months after the event, unless a longer retention period is required by law or for contractual or financial records.
2. Personal data collected for marketing purposes will be retained until you withdraw your consent and, in any case, for no longer than 2 years.
3. Personal data processed for personalised marketing will be retained until you withdraw your consent and, in any case, for no longer than 1 year.

4. Your Legal Rights

Subject to applicable law, you may have the right to request access to, rectification, erasure or restriction of the processing of your personal data.

You may also object to the processing, request data portability and withdraw your consent at any time.

You can exercise these rights by contacting Sonova at privacy@sonova.com or Fabric at info@fabriclondon.com.

Please note that the exercise of these rights is subject to the limitations provided by applicable law.

If you have any questions about this Privacy Notice or the processing of your personal data, please contact our Data Privacy Team at privacy@sonova.com.

Additional Information on the Processing of Your Personal Data

The processing of your personal data complies, according to your country, with local data protection requirements, including the revised Swiss Federal Data Protection Act (FDPA), the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (GDPR), and/or, where applicable, the Health Insurance Portability and Accountability Act of 1996 (HIPAA) for personal data qualified as Protected Health Information.

This Privacy Notice may be updated from time to time. If changes are made, we will notify you that this Privacy Notice has been modified and the "Last Updated" date at the top of this document will be revised. We recommend that you periodically review the latest version of this Privacy Notice.

1. Who We Are

Sonova Consumer Hearing UK acts as the Controller for the processing activities described below.

2. Personal Data We Collect From You and Why

Consumer Hearing UK processes your personal data, for example your email address, first name, last name and country/region, for the following purposes:

1. To administer the initiative for the awarding of prizes to the winners, in accordance with our Terms and Conditions. To perform this purpose, the following personal data is necessary: name, surname, date of birth (to assign you to the correct competition category), and picture (required for authentication where applicable).

This activity is necessary to perform your request as part of the performance of the contract for participation in this raffle initiative for the awarding of prizes.

3. How We Share Your Personal Data

By using the above-mentioned service, your personal data may be shared on a limited basis with the following third-party service providers acting as our data processors:

1. Email/CRM Provider – Lingaro: Used to store signup data and send waitlist notifications and marketing communications (where consent is provided). Acts as a data processor.
2. Hosting/IT Provider – HubSpot Germany: Used to host the landing page and securely store data. Acts as a data processor.

Before we disclose any personal data to third parties other than those listed above, we will explicitly ask for your consent. Where we are legally required to disclose personal data without your consent, we will only disclose the information that is strictly necessary to fulfil our legal obligations.

4. International Personal Data Transfers

Some of the above-mentioned third parties may be located outside your country. Therefore, your personal data may be transferred to countries that do not provide the same level of protection as your own country.

In such cases, we will implement appropriate organisational, technical and legal safeguards to ensure the required level of protection in accordance with applicable law.

5. How Long We Keep Your Personal Data

Personal data collected for the prize initiative will be deleted 4 weeks after the end of the raffle.

If applicable law or other regulations require a longer retention period, we will retain your personal data for the period necessary to fulfil those legal obligations.

6. Your Legal Rights

Subject to applicable law, you may have the right to request access to, rectification, erasure or restriction of the processing of your personal data.

You may also object to the processing, request data portability and withdraw your consent at any time.

Depending on your country, you may have additional rights, including providing instructions for how your personal data should be processed after your death. Under HIPAA, you may also have the right to request an accounting of disclosures of your personal data and to receive a paper copy of this notice upon written request.

Please note that the exercise of these rights is subject to the limitations provided by applicable law.

If you believe that the processing of your personal data infringes applicable law, you may lodge a complaint with your local supervisory authority or the competent regulator.

7. How to Contact Us

If you have any questions about this Privacy Notice or the processing of your personal data, please contact us at privacy@sonova.com.