Terms and Conditions for Event Waitlist, Ticket Access & Prize Draw
Event Waitlist, Ticket Access & Prize Draw Terms and Conditions
Marlow, UK – 17 June 2026
1. Promoter
These terms are operated by Sonova Consumer Hearing UK Ltd ("the Promoter", "we", "us", "our").
2. Eligibility
The waitlist and prize draw are open to residents of the United Kingdom aged 18 years or over.
By registering, you confirm that you meet these eligibility requirements.
3. Event waitlist
By joining the waitlist, you are requesting to be notified when tickets for the relevant event become available.
Joining the waitlist does not guarantee:
- Ticket availability
- Ticket reservation
- Ticket pricing
- Entry to the event
Tickets are sold on a first-come, first-served basis once released.
4. Ticket fulfilment
Ticket sales are conducted solely by Fabric as the ticket seller and merchant of record.
When tickets are released, you will be directed to Fabric's ticket purchase system. Any ticket purchase forms a contract between you and Fabric, not with the Promoter.
The Promoter does not process payments, issue tickets, or manage entry.
All ticketing matters, including payment, delivery, refunds, and entry conditions, are the responsibility of Fabric and are subject to their Terms and Conditions.
We may send notifications informing you when tickets become available, but we are not involved in the transaction itself.
5. Event changes
We reserve the right to change event details, including lineup, date, venue areas, or running times where reasonably necessary.
If an event is cancelled, ticket purchasers will be subject to the ticket seller's refund policy.
6. Prize draw
Entrants may optionally enter the prize draw when joining the waitlist.
No purchase is necessary.
Only one entry per person is permitted.
Entries open on 15 July 2026 and close at 23:59 (GMT) on 22 July 2026.
7. Prize
One winner will receive one pair of MOMENTUM 5 headphones.
- The prize is non-transferable.
- No cash alternative will be offered.
- We reserve the right to substitute a prize of equal or greater value if necessary.
8. Winner selection and contact
- The winner will be selected at random within 7 days of the closing date.
- The winner will be contacted via email.
- If the winner does not respond within 30 days, a replacement winner may be selected.
9. Marketing communications
Joining the event waitlist does not subscribe you to marketing communications.
You will only receive marketing emails if you actively opt in.
You can unsubscribe at any time using the unsubscribe link included in our emails.
10. Advertising audiences
If you choose to opt in, we may use your email address to show relevant advertisements to you on social media platforms.
This is entirely optional and is not required for event participation or prize draw entry.
11. Data protection
Personal data will be processed in accordance with our Privacy Notice:
12. Liability
To the fullest extent permitted by law, we are not responsible for:
- Inability to purchase tickets.
- Technical failures.
- Emails filtered as spam.
- Circumstances outside our reasonable control.
Nothing in these terms limits liability for death or personal injury caused by negligence or any liability that cannot legally be excluded.
13. General
We may amend these terms where reasonably necessary.
These terms are governed by the laws of England and Wales and are subject to the jurisdiction of the English courts.
14. Ticketing disputes
Any dispute relating to ticket purchase, payment processing, ticket delivery, entry refusal, refunds, or venue policies must be directed to Fabric as the ticket seller under their applicable Terms and Conditions.
The Promoter is not a party to the ticket purchase contract and is not responsible for resolving ticketing disputes.